17 Mar 2010

Outrageous! The paranoid Canadian Customs 加拿大了不起啊,不把旅客當人看

廣告真實版 加海關刁難台婦 外交部討公道
中時 更新日期:"2010/03/17 02:16" 仇佩芬/台北報導

中國時報【仇佩芬/台北報導】

「李XX,五十歲,不會英文,一個人獨自飛行」,在溫哥華機場被加拿大海關人員攔下,強搜行李、沒收手機,立即離境。這不是廣告場景,而是台中李姓婦人的真實故事。外交部上周日(十四日)接獲當事人投訴,對於加拿大無理對待我國民眾感到不可思議,已透過駐加代表處向加國海關「討個說法」。

事情發生在上星期。五十歲的李姓婦人九日拿到加拿大核發的觀光簽證,十日隻身搭乘長榮航空飛往溫哥華,探視移民加拿大的妹妹。她不會說英文,但認為溫哥華機場有華語翻譯,還有妹妹接機,應該不會有問題。

出示簽證和回程機票 仍強搜行李

沒想到通關時,被海關人員帶進小房間,質疑她簽證過期、僅持單程機票,懷疑有逾期停留「企圖」。李婦立即出示簽證和回程機票,證明自己單純是觀光探親,卻引來海關人員一連串無理對待。

海關人員先翻開她的行李,找不到有問題的物品,只好質問她:「才到加拿大十幾天,為什麼要帶十幾件內衣?」、「妳丈夫每個月薪水只有十幾萬,為什麼妳能花五萬多元台幣買機票?」、「為什麼妳的丈夫沒有一起出國觀光?」

李婦透過華語翻譯要求電話聯絡在機場大廳等候的妹妹,或是台北的家人,證明自己身分沒有問題。但加拿大海關人員嚴拒,更當場沒收她的手機和寫有電話號碼的筆記本。

隻身不通英語 被迫簽自願離境書

海關人員透過華語翻譯向李婦表示,她「只有兩個選擇」,一是拘留三天,一是即刻離境返台。不通英語的李婦驚慌無助之下,簽下「自願離境」同意書,被迫搭上最近一班長榮飛機返台。

李姓婦人的女兒鉅細靡遺地寫下母親的遭遇,投書到外交部部長信箱。外交部北美司長曾厚仁獲知時驚呼:「加拿大怎麼會做這種事?太不可理解!」北美司立即拍發電報給台灣駐溫哥華代表處,責成代表處要求加方出面說明,並數度與當事人及其家屬聯絡,即時告知外交部處理情況。外交部北美司承辦祕書徐允功表示,由於當時李婦簽署的是「自願離境」同意書,加方可不聯絡我駐加人員,以致影響當事人權益。外交部希望加方能提供海關的工作紀錄,給當事人一個合理的解釋。

外交部提醒國人,美、加地區對國境安全的要求十分嚴格,民眾赴美加地區前,要備齊證件,也要注意不要攜帶可能引起懷疑的藥品、出版品等。另外,入境加拿大時,即使已通過移民員驗證關卡並已提領行李,海關人員仍有權盤查,並可依法拒絕入境。


Even though this Taiwanese woman doesn't speak English and her husband isn't a millionaire, having a good traveling visa issued by the Canadian representative in Taiwan and a booked return ticket should indicate clearly that she has the right to enter Canada as a tourist without being discriminated against.

The actions of the Customs are rude and illogical. This woman asked if she can call her sister who waited at the hall, but the Customs rejected her and even took away her mobile and telephone book. Later she was offered two options: 1. stay in costudy for three days, or 2. sign the paper that delcares her will to leave the country on the next available flight. Okay, if the person has been considered by the Customs as suspicious and dangerous to the country, it is reasonable to see these two options offered to the person involved. However, if we look carefully at this case, we would find that there are no firm reasons to justify the action of the Customs.

First, if this woman is considered a terrorist, then the Canadian goverment should have taken the actions similar to the U.S. Customs, which means to arrest the person first and delcare immediately that her current status might be dangerous to the country. Then the issue will be dealt with on the level of national security. This also means she will not be held in custody for three days, let alone being put on the next available flight.

Second, if the Canadian Customs think she has the intention to stay in Canada, then they should have checked whether she has the confirmed return ticket and should immediately contact the immigration office and also their representative office in Taipei for relevent information. In the meantime, before they can finally confirm any possible status, the person involved should not be discriminated against, meaning she should receive a good reason for being held, and also proper treatment while she is held in custody.

In this case, the rude Canadian Customs just treat her like shit: they go through her personal belongings and ask "why do you have so many pairs of underwear?", "How can you travel to Canada when your husband only makes something like 3500 Canadian dollars a month?", and even questions her visa, which was issused by their official representative office in Taipei a day before she boarded the flight to Vancouver. If the visa is invalid, it is impossible for her to board the flight, as we all know this fact from our travel experiences. All these questions are unbelivable and they remind me of my personal experience when traveling to some underdeveloped countries. In fact, as I remembered, those underdeveloped countries, though they were rude when asking questions, they still treat me like a person, not a dog.

What makes us angry here is their taking advantage of this Taiwanese woman. They know she cannot speak Engish and knows nothing about immigration laws, so in order to protect themselves from further complaints, they force her to sign the paper declaring her will to leave the country on the next available flight. That is a legal paper that forfeits the right of the person concerned to enter the country. Thus, there is really nothing we can do afterwards. Worse than that, this woman will be recorded on their immigration records (or usually called the blacklist) as someone "not welcomed". We should know that once you are recorded on the blacklist of whatever country, it will be very diffult for you to travel to other countries in the future, let alone getting a visa from countries like the U.S. As I infer from this case, forcing the woman to sign the paper clearly shows their intention to protect themselves from future complaints. They might have already known that they made a mistake and thus gave only two options for the woman to choose. Who would choose to be held in custody for three days? I would if this happens to me and I will do whatever I can to sue those involved in this event.

So what is about Canada now? People used to say the people there are nice, but in this case we only see arrogant Western mindset and rudeness. Are women inferior, especially women from Asia? Are Asian people inferior, especially Chinese? Would they dare to do the same to a U.S. or a European citizine? If they don't welcome us to see their beautiful country, then why bother to spend so much money and time to fly there? Even they don't welcome us, they should still treat us like "normal" human beings, right!

9 comments:

  1. Anonymous8:12 pm

    Let's treat the Canadians here the same way.

    OK, that's too much.

    We'll just give 3 Maple face same shit here!

    ATOQ

    ReplyDelete
  2. 'but in this case we only see [the] arrogant Western mindset and rudeness'

    You're complaining about the customs' officer looking down on the woman and perhaps even being racist. Then you say that there is a definite Western way of thinking, a mindset, and that it is arrogant and rude. In the word 'mindset', you imply all Western people. Correct me if I'm wrong, but isn't that racist and rude?

    What did the woman do to piss this officer off? Did she say something? Did she cut in line? Don't you even want to ponder this, I mean to make this piece more balanced?

    You also write 'Even they don't welcome us, they should still treat us like "normal" human beings.' I think what is going on here is that they're not welcoming this particular women. You've been misinformed if you say that Canada is now not welcoming Taiwanese tourists. In fact, I know a Taiwanese tourist who just went to Canada, no problem. Is this what the media in Taiwan is telling you, that Taiwanese people are now barred from Canada? Where are you getting this from?

    Anyway, as a half Canadian I welcome most Taiwanese people to my country. I might have reconsider for those that call all Westerners arrogant and rude. That's just a bit too intolerant.

    ReplyDelete
  3. Anonymous3:10 am

    Apparently the Canadian customs officers are just as idiotic as the Americans are. Taiwanese women traveling to the U.S. are routinely harassed by customs agents, who have the power to refuse entry for no reason at all. It does not matter that you have good visa. A few years ago, my girlfriend flew from Taipei to Portland, Oregon, to visit me during summer vacation (I taught English at a Taiwanese university and was home for the break). When the customs assholes learned she was meeting me, they went through her luggage, called in a Chinese speaker to read her diary, and demanded to know who had paid for her ticket (I had, of course). The whole time, I was sitting in the terminal waiting for her. Unlike the woman's sister in the article, I was eventually called by the customs asshole, who demanded to know if my girlfriend and I planned to marry in the U.S. and it was all I could do to get him to calm down. By the time my girlfriend was eventually released, she was was in tears and could barely form a sentence.

    I should point out that she was on a flight full of Japanese, and none of them were bothered, probably because their government has complained about this kind of treatment in the past. I wish the Taiwanese government would raise hell over this issue. For the time being, though, Taiwanese women traveling by themselves to North America on visitor visas should prepare themselves to be treated like shit.

    ReplyDelete
  4. Anonymous12:48 pm

    I'm a Taiwanese-born Canadian...

    I'm suprised that the Customs didn't give the woman a chance to speak for herself... *sigh*

    ReplyDelete
  5. 'Let's treat the Canadians here the same way. OK, that's too much. We'll just give 3 Maple face same shit here!'

    How are you treating them now? Do you have some kind of insight that suggests they are being treated in any other fashion? I'd love to hear it.

    ReplyDelete
  6. Anonymous4:31 pm

    As a Canadian, I can say that even Canadians will get shit from customs officers when they go home. On the Customs Canada website, the mission statement is that customs officers' work is to ensure that travellers do not violate ANY Canadian law (which is VERY large, and widely opens the door to abuse)

    One Canadian customs officer asked me more questions than: 1 French, 1 German, 1 Hungarian, 1 Ukrainian, 3 Russians(!) combined together.

    And even the Canadian diplomats I know also get shit treatment when they go home. The only way to reduce the pain a little bit is to have a connection flight to another Canadian city and present it to the customs officers, so they will allow you to cut the line.

    ReplyDelete
  7. Anonymous1:19 pm

    Sucks to hear she had trouble with customs. I agree a lot of them are assholes, but not all.

    Also, a person that has been issued a VISA, does NOT entitle them the right to ENTER the country. A visa is merely permission for you to set foot on their doorstep but the ultimate discretion with customs to let you in. A lot of people don't understand this.

    ReplyDelete
  8. Anonymous11:39 pm

    I went through YVR airport customs, for a connection between China and Chicago, and I was questioned for 45 minutes while my check-in luggage was strewn everywhere and my journal and diary read, page by page. She asked me a million questions and didn't believe any of my perfectly normal answers. I looked around and none of the other security officers were any less rude. I have never had a worse experience with airport security in my 23 years of flying, in over ten countries, with more than 100 flights.

    ReplyDelete
  9. Anonymous2:06 pm

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    ReplyDelete